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Shipping & Returns

Payment and dispatch

The following terms and conditions apply:

Domestic delivery (Germany) and neighbouring countries: Österreich, Niederlande, Belgien, Liechtenstein, England, Spanien, Italien, Polen, Tschechien, Dänemark, Norwegen, Schweden, Frankreich, Slowakei, Ungarn, Schweiz, Rumänien, Türkei, Griechenland, Portugal.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany):

Pakete bis 10€ Bestellwert - 3,90 €
Pakete über 10€ Bestellwert - 0,00 €
From an order value of 10,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

Österreich, Niederlande, Belgien, Liechtenstein:
Pakete bis 10€ - 9,90 €
Pakete über 10€ - 6,30 €

England, Spanien, Italien, Polen, Tschechien, Dänemark, Norwegen, Schweden, Frankreich, Slowakei, Ungarn, Schweiz, Rumänien, Türkei, Griechenland, Portugal:
Pakete bis 10€ - 19,90 €
Pakete über 10€ - 16,30 €


Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1- 4 days, for deliveries abroad within 3 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Accepted Payment options

-  Payment in cash at the time of collection
-  Prepayment via transfer
-  Payment via PayPal
-  Payment via PayPal Express
-  Payment via PayPal Plus (credit card, direct debit, invoice)
-  Payment via instalment purchase (via PayPal)
-  Payment by invoice




Further details on payment

Payment by invoice is from the second order onwards.

The invoice amount is to be settled at the time of payment on invoice within 14 days.


Our bank account:

Bank: Spar- und Kreditbank Lauf a. d. Pegnitz
BLZ: 76061025
KTO: 101851063
Verwendungszweck: Bestellnummer
BIC : GENODEF1LAU   
IBAN : DE22 7606 1025 0101 8510 63


In case of questions, please contact us at the contact details mentioned in the Legal Notice.

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